Questions and answers
How can you put a price on peace of mind?
We understand your concern. You want your wedding film and photographs to tell your story in all of its beautiful, bespoke glory. And we want to help you achieve that. Peace of mind is so important as we understand wedding planning and even the big day itself can be stressful.
Before you fill out our Perfect Match application form, we kindly ask you to look through our Love Stories so you can get a sense of our wedding film and photography style. Please bear in mind that we carefully curate each image and film to suit our couples. Matt and I work to extremely high standards, all of our film and photography is (insert some technical info in layman’s terms) and we are fully insured in the very unlikely event of a technical hitch.
Don’t just take our word for it though, please take some time to read through our Kind Words, written by couples who have hired us.
For peace of mind pricing and packages, please click here.
What happens if COVID leaves us up wedding creek with only a selfie stick?
We hope you don’t have to reschedule your wedding date due to local/national COVID restrictions, but if the worst-case scenario does happen, we will do our best to help you by either accommodating your new date or helping you find somebody else if we aren’t available. Please ask us for a copy of our cancellation contract to set your mind at ease.
Do you work with same sex couples?
Yes, of course we do! We are very firm believers that love is love – and not just a trending hashtag on Instagram. We both believe in absolute equality and inclusivity, which is why we ask each and every one of our couples to fill out our Perfect Match application form.
I’d rather be behind the camera, not in front of it. How will you make me look good?
Don’t worry, we don’t love being in front of the camera either! What we do know is that you’re going to look amazing on your big day, and you won’t even notice us taking photos and filming you. We work very discreetly and we have a tonne of tricks up our sleeves to ensure we only get the most flattering angles of you and your partner.
We can’t stand staged photographs, can you still help us?
Of course we can! As we’ve said, we personalise our services to suit you. Personally, we adore taking natural photos as these often come out best but we also know how to turn awkward group photos into mantelpiece treasures.
How long will you stay for on the day?
Honestly? We’re just as excited about your day as you are! So we like to start nice and early during the bridal/groom preparations so we can capture all of the fun moments with you. We usually stay with you all the way through till a few songs after your first dance, but we can discuss this in more detail when you get in touch, especially if you have any secret surprises planned for your guests!
Do we get to meet you beforehand?
Yes, you do! We would be delighted to meet you in person and we travel within a 15 mile radius. Alternatively, I think Angie and I are the only two people left that aren’t sick of Zoom sessions! Just let us know your preference when you get in touch with us.
Do you work with other photographers & videographers?
Yes. Angie and I love working as a duo but we often work with other photographers/videographers too. Just let us know what you have in mind when you contact us.
How can we hire you?
The first step is to fill out our Perfect Match application form.
We believe in relationships first and we only work with couples that share our ethos and values for professional yet personalised film and photography. We are always willing to go above and beyond to provide a truly exceptional service, but we are not the right fit for everyone.
Once we have received your application, we will get in touch and let you know if we are able to accommodate your request.
If we are, we arrange a so we can meet and get to know each other better. After the Proposal, we move on to the . This is when we send you a copy of our contract and chosen package and you invest the booking fee of £400. The remaining balance (less the booking fee) must be settled in full, a maximum of 2 weeks before your wedding date.